Efficient staff scheduling is a major lever for improving operational performance.

Workforce scheduling consists in perfectly matching your staffing to a specific need.

It is a powerful human resources management process to improve the quality of customer service, guarantee that the skills required are on hand and reduce your company’s costs. Workforce scheduling optimises staffing over the short term but also allows forward planning for the medium and long term.

logiciel de gestion de planning horoquartz
  • Workforce Scheduling

    Workforce Scheduling with eTemptation streamlines your staff scheduling process.

    This module schedules your staff based on your activity forecasts. It points out over- and under-staffing and helps you find solutions. When used with time and attendance management module, it provides a comprehensive workforce management solution.

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  • Advanced Automated Schedule Optimisation

    eTemptation integrates scheduling automation technologies to reduce the time your managers spend on repetitive tasks.

    A mathematical optimisation engine generates your optimised schedule based on all the requirements defined: workload coverage, required skills, labour laws, rules on using overtime and temporary staffing.

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  • Medium and long term scheduling

    Anticipate your staffing needs in 6 or 12 months and prepare the best long term schedule for your team.

    This module is based on your medium-term activity forecasts. eTemptation calculates your workforce needs by skill for a period. This feature is particularly useful in case of significant variations in activity over the year.

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Definition of Workforce Scheduling

Workforce scheduling can help all public or private organisations that need to build employee schedules. It answers the following questions:

  • How can I reduce the amount of time my managers spend scheduling their teams (usually with a spreadsheet)?
  • How can I build optimised schedules that also comply with labour laws and HR company policy?
  • How can I plan ahead to avoid the need for temporary staff or overtime?
  • How can I find solutions for unforeseen events such as workload variations, sick leave and turnover, etc?
  • How can I forecast my staffing needs 6 months or a year out and plan ahead for recruitment, training or staff mobility?

The main features expected from workforce scheduling software include:

  • Short-term staff scheduling (for two weeks or a month for example).
  • Schedule optimisation with an automated scheduling engine.
  • Medium and long term planning (from a few months to a year) for companies with important seasonal variations.

Workforce scheduling is often used in conjunction with activity tracking in order to:

  • Track how much time employees spend on projects or customer orders.
  • Monitor production times (production orders, machines, operators, etc) and logistics activities.
  • Update the ERP effectively.


eTemptation’s workforce scheduling and activity tracking features are used by more than 1500 companies and administrations in a wide variety of sectors, including industry, logistics, distribution, food service, banking, insurance and services. They can be tailored to a wide variety of scheduling processes. They combine a superior user experience with powerful schedule optimisation to serve the company’s strategic objectives.